Customer Happiness Hero internship

PR / Communicatie, Marketing / Product Management
HBO & WO
Hyko
Location: Amsterdam
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Summary

Looking for your next great adventure? Wish to make a lasting impact? Hyko is a rapidly growing startup based in the center of Amsterdam and we are looking for you! We are looking for a Customer Happiness Hero who thrives on creating best customer experience for an amazing product. You’ll be joining our amazing product team to bring joy and fun to the kids.

The job

  • Answering all incoming email inquiries in 5 minutes or less.
  • Survey, interview customers to gather feedback.
  • Providing invaluable user feedback to our Product Team.
  • Consistently improving and enhancing our internal processes and systems.
  • Help test Hyko product with parents and kids.

Requirements

You…

  • Talented Writer
  • Grammar enthusiast
  • Hustler
  • Tech-Savvy
  • Empathizer
  • Team Player
  • Sense of humor - I'm serious, don't laugh.
  • Analytical
  • Organized


Min Requirements:

  • Bilingual: fluent in Dutch and English
  • Clear written and verbal communication, understanding of social media tools.
  • Passion for an environment, home energy management and kids education.
  • We look for a 3rd or 4th year students.
  • The internship is for at least 32 hours per week for 4-6 month. 
  • Starting date: immediately

What can we offer

You'll join an amazingly passionate team, dedicated to having fun, educating children, and (of course) saving the polar bears! A place in a fast growing company and a lot of freedom and responsibility. You will be able to enjoy our lovely Amsterdam office in the city center shared with dozens of amazing startups; and another week taking a tour to our Berlin office - the most exciting European capitals. Working in ‘startup mode’ can be challenging but is for sure rewarding and exciting. We are in the same building as Rockstart (Accelerator), where you can fully surrender to the startup vibes and attend drinks, meetups and other events with numerous startups.

  • 6 month Internship.
  • Work Directly With Founders.
  • Work at Rockstart HQ in Amsterdam.
  • Opportunity to Join our team Full-time.

Interested?

If you believe working on a socially conscious, environmentally responsible enterprise is super cool and the world needs energy heroes, you might be the one for us!

If you have any questions regarding the job or company, please don’t hesitate to contact us by join@caretosave.me.

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